Effective Date: August 20, 2024
Crystal Wellness Bottle (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, crystalwellnessbottle.com (“the Website”), or purchase our products, specifically our Crystal-infused Water Bottle for spiritual seekers.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, postal address, and any other details you provide when making a purchase or filling out forms on our Website.
- Payment Information: When you make a purchase, we may collect payment information, including credit/debit card details, which are processed securely through our third-party payment processors.
- Technical Data: Includes your IP address, browser type, time zone setting, browser plug-in types and versions, operating system, and platform, as well as information about your visit, including the full URL clickstream to, through, and from our site.
- Usage Data: Information about how you use our Website, products, and services.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Process Transactions: To handle orders, deliver products, and provide you with services you request from us.
- To Communicate with You: To send you information regarding your order, respond to inquiries, and provide customer support.
- To Improve Our Services: To enhance the performance and user experience of our Website and products.
- For Marketing Purposes: With your consent, we may send you promotional emails about our products and services. You can opt-out of these emails at any time by following the unsubscribe link provided in the email.
- For Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our terms and conditions.
3. Legal Basis for Processing Your Information
We will only process your personal data when we have a legal basis to do so, which includes:
- Contractual Necessity: Processing your data to fulfill a contract with you, such as processing your purchase.
- Legitimate Interests: Processing for our legitimate business interests, such as improving our services and ensuring the security of our Website.
- Consent: When you have given consent for us to process your data, particularly for marketing purposes.
4. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Rights
Under the General Data Protection Regulation (GDPR), you have several rights concerning your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Erasure: You have the right to request that we delete your personal data under certain conditions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Data Portability: You have the right to request that your personal data be transferred to another controller.
- Objection: You have the right to object to the processing of your data under certain conditions.
- Withdraw Consent: Where we have obtained your consent for processing, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at info@crystalwellnessbottle.com.
6. Data Security
We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage.
7. Third-Party Services
We may share your personal data with third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, and email distribution. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
8. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we will ensure that the transfer is lawful and that your data is protected by appropriate safeguards.
9. Cookies
Our Website uses cookies to enhance user experience. Cookies are small files placed on your device that allow us to track your usage of our Website and remember your preferences. You can control the use of cookies through your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Crystal Wellness Bottle
Email: info@crystalwellnessbottle.com
Address: Abu Dhabi University staff house, apartment 401, block D, Abu Dhabi.