Terms & Conditions

Effective Date: August 20, 2024

Welcome to Crystal Wellness Bottle (“we,” “us,” or “our”). By accessing or using our website, crystalwellnessbottle.com (“the Website”), you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our Website or purchasing our products.

1. Introduction

These Terms govern your use of the Website and any products or services provided by Crystal Wellness Bottle. By using the Website, you agree to these Terms in full. If you disagree with these Terms or any part of these Terms, you must not use our Website.

2. Eligibility

By using our Website, you confirm that you are at least 18 years old or are accessing the Website under the supervision of a parent or guardian. You must ensure that your use of the Website and purchase of products complies with all applicable laws and regulations.

3. Products and Services

Crystal Wellness Bottle sells Crystal-infused Water Bottles designed for spiritual seekers. We make every effort to display the colors, sizes, and descriptions of our products accurately on the Website. However, we cannot guarantee that your computer or mobile device’s display will accurately reflect the actual product’s colors or details.

4. Order and Payment

When you place an order through our Website, you agree to provide accurate, current, and complete information. We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.

  • Pricing: All prices on our Website are listed in the local currency and are subject to change without notice. We are not responsible for any pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.
  • Payment: Payment must be made in full at the time of purchase. We accept various payment methods, as indicated on the Website. Your payment details will be securely processed through our third-party payment processor.

5. Shipping and Delivery

We offer shipping to various locations as indicated on the Website. Shipping costs and delivery times will vary depending on your location and the shipping method selected. We are not responsible for delays caused by customs, postal or courier services, or other external factors.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not, you may return the product within 30 days of receiving it, provided it is in its original condition and packaging. To initiate a return, please contact us at info@crystalwellnessbottle.com.

  • Refunds: Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original payment method used for the purchase.
  • Non-Returnable Items: Certain products, such as custom-made or personalized items, are not eligible for return.

7. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Crystal Wellness Bottle or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, distribute, or display any content from the Website without our prior written consent.

8. User Conduct

You agree not to use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website. You must not use the Website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

9. Limitation of Liability

To the fullest extent permitted by law, Crystal Wellness Bottle shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Website; or (d) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Website by any third party.

10. Indemnification

You agree to indemnify, defend, and hold harmless Crystal Wellness Bottle and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise from your use of the Website or violation of these Terms.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which can be found on the Website. By using the Website, you consent to the processing of your personal data as described in the Privacy Policy.

12. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi.

13. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes on our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Crystal Wellness Bottle
Email: info@crystalwellnessbottle.com
Address: Abu Dhabi University staff housing, Apartment 401, block D, Abu Dhabi.